Return Policy

Bags and Travel

Nutajir items: 14 Days; Return and refund/replacement. No questions asked.
Non-Nutajir items: 7 Days; Return and refund/replacement. No questions asked

Bedding & Bath

Nutajir items: 14 Days; Return and refund/replacement. No questions asked.
Non-Nutajir items: 7 Days; Return and refund/replacement. No questions asked

Cameras

Nutajir items: 14 Days; Return and refund/replacement.
Non-Nutajir items: 7 Days; Return and refund/replacement.
Not eligible for return if the item is "No longer needed"

If your item arrived in defective / damaged or incorrect / incomplete condition, it is eligible for a free replacement, provided the exact item is available with the same seller. If the same item is not available from the same seller, a refund will be issued.

For device-related issues after usage please contact the brand warranty provider directly (if applicable).

Computers & Laptops

Nutajir items: 14 Days; Return and refund/replacement.
Non-Nutajir items: 7 Days; Return and refund/replacement.
Not eligible for return if the item is "No longer needed"

For device-related issues after usage please contact the brand warranty provider directly (if applicable).

Digital Goods

Non-returnable

Fashion

Nutajir items: 14 Days; Return and refund/replacement. No questions asked.
Non-Nutajir items: 7 Days; Return and refund/replacement. No questions asked

Furniture & Décor

Nutajir items: 14 Days; Return and refund/replacement.
Non-Nutajir items: 7 Days; Return and refund/replacement.
Not eligible for return if the item is "No longer needed"

Groceries

Non-returnable

Health & Beauty

Nutajir items: 14 Days; Return and refund/replacement.
Non-Nutajir items: 7 Days; Return and refund/replacement.
Not eligible for return if the item is "No longer needed"

For device-related issues after usage please contact the brand warranty provider directly (if applicable).

Home Appliances

Nutajir items: 14 Days; Return and refund/replacement.
Non-Nutajir items: 7 Days; Return and refund/replacement.
Not eligible for return if the item is "No longer needed"

For device-related issues after usage please contact the brand warranty provider directly (if applicable).

Kitchen & Dining

Nutajir items: 14 Days; Return and refund/replacement.
Non-Nutajir items: 7 Days; Return and refund/replacement.
Not eligible for return if the item is "No longer needed"

Laundry & Cleaning

Non-returnable

Media, Music & Books

Nutajir items: 14 Days; Return and refund/replacement.
Non-Nutajir items: 7 Days; Return and refund/replacement.
Not eligible for return if the item is "No longer needed"

Mobiles & Tablets

Nutajir items: 14 Days; Return and refund/replacement.
Non-Nutajir items: 7 Days; Return and refund/replacement.
Not eligible for return if the item is "No longer needed"

14 days return policy will NOT be applicable if the phone is being returned under UNSEALED/USED Condition.
For device-related issues after usage please contact the brand warranty provider directly (if applicable).

Mother & Baby

Nutajir items: 14 Days; Return and refund/replacement.
Non-Nutajir items: 7 Days; Return and refund/replacement.
Not eligible for return if the item is "No longer needed"

Motors

Nutajir items: 14 Days; Return and refund/replacement.
Non-Nutajir items: 7 Days; Return and refund/replacement.
Not eligible for return if the item is "No longer needed"

Pet Supplies

Non-returnable

Service Product

Non-returnable

Special Digital Products

Non-returnable

Sports & Outdoors

Nutajir items: 14 Days; Return and refund/replacement.
Non-Nutajir items: 7 Days; Return and refund/replacement.
Not eligible for return if the item is "No longer needed"

Stationery & Craft

Nutajir items: 14 Days; Return and refund/replacement.
Non-Nutajir items: 7 Days; Return and refund/replacement.
Not eligible for return if the item is "No longer needed"

Tools, DIY & Outdoor

Nutajir items: 14 Days; Return and refund/replacement.
Non-Nutajir items: 7 Days; Return and refund/replacement.
Not eligible for return if the item is "No longer needed"

Toys & Games

Nutajir items: 14 Days; Return and refund/replacement.
Non-Nutajir items: 7 Days; Return and refund/replacement.
Not eligible for return if the item is "No longer needed"

TV, Audio / Video, Gaming & Wearables

Nutajir items: 14 Days; Return and refund/replacement.
Non-Nutajir items: 7 Days; Return and refund/replacement.
Not eligible for return if the item is "No longer needed"

For device-related issues after usage please contact the brand warranty provider directly (if applicable).

Watches, Sunglasses and Jewellery

Nutajir items: 14 Days; Return and refund/replacement.
Non-Nutajir items: 7 Days; Return and refund/replacement.
Not eligible for return if the item is "No longer needed"

Please note that certain items marked as non-returnable on product page are not eligible for return. For more information view the complete list of non-returnable items.

Valid reasons to return an item

- Delivered Product is damaged (physically destroyed or broken) / defective (dead on arrival)
- Delivered Product is incorrect (presentation different on website) / incomplete (missing parts)
- Delivered Product is “No longer needed” (you no longer have a use for the product / you have changed your mind about the purchase / the size of a fashion product does not fit / you do not like the product after opening the package) - eligible for selected products only

Conditions for Returns

- The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn
- The product must include the original tags, user manual, warranty cards, freebies and accessories
- The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of Nutajir packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturers box.

If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.